Software Project Outsourcing Model (SPO Model)

BelHard's wide experience coupled with our time-proved methodology allows us to develop an adequate outsourcing strategy for each of our clients. From years of experience in software development outsourcing business we have realized that the majority of outsourced projects could fit into our standard outsourcing model. We recommend using this scheme since it has proved its efficiency and success in many offshore projects.

We recommend the above scheme as it will also intensively involve our clients.
The benefits are evident:

• Thorough control over the project during the whole software development cycle
• All risks are resolved at the earlier stages of the project - design, prototyping, etc.
• We are all sure that the system under development conforms to your requirements

Taking into account the foresaid reasons, we usually request our Clients for dedicated resources on their side who will perform:

• Requirements consulting and clarification
• General project supervision

However, in some cases the standard model can't be accepted by the Client because of different reasons:

• Possible hidden risks of full project outsourcing
• No in-house experience in working with offshore software companies
• Strong onsite team that should be assigned to the project
• Actively adjustable and evolving requirements to the project

BelHard proposes an alternative approach to the software development outsourcing process: Offshore Software Development Staffing model.

MSC Malaysia National Rollout

To attract, nurture and retain ICT-enabled industries, MSC Malaysia has developed standards that will enable these industries to set up their businesses in competitive environments called Cybercities and Cybercentres.

These Cybercities and Cybercentres will adhere to a set criteria based on the readiness of proposed sites and its value proposition for economic growth.

The MSC Malaysia National Rollout represents the second phase of the MSC Malaysia initiative, which was to bring advances to the country through the innovative use of ICT and accelerate Malaysia's growth into becoming a developed nation by 2020. 

Also known as the Next Leap, the main objective of the MSC Malaysia National Rollout (2004-2010), which coincides with the 9th Malaysia Plan period is to spread the MSC Malaysia benefits and value proposition nationwide by reaching out to both the industry and general community. The key to this initiative is the rollout of MSC Malaysia Cybercities and Cybercentres, which will serve as catalysts in bridging the country's bridge digital divide, enhance the nation's growth and competitiveness besides serving as the platform to cultivate a performance culture in service delivery. 

The extension of MSC Malaysia's enabling environment and incentives is expected to boost the growth of new investments, particularly in ICT and knowledge-based industries and generate high value jobs in the states. MDeC together with the State Government will identify and develop niche clusters as well as high growth sectors for individual states/ regions based on their strategic strengths and comparative advantages. To attract, nurture and retain ICT-enabled industries, MSC Malaysia has developed standards that will enable these industries to set up their businesses in competitive environments called Cybercities and Cybercentres. 

The MSC Malaysia programmes for these clusters will be structured to allow for continuous review and for the local SMEs to be nurtured and developed into becoming MSC Malaysia global companies. Key ObjectivesKey objective of the MSC Malaysia National Rollout is to spread MSC Malaysia benefits and value propositions nationwide, reaching out to both industry and the community-at-large. It is expected that the rollout of MSC Malaysia enabling environment will:

		enhance national and regional growth and competitiveness
		and bridge digital divide in the country

To find out more about MSC Malaysia's National Rollout Phases, choose one of the following:

MSC Malaysia Phase 1

MSC Malaysia Phase 2

MSC Malaysia Phase 3

Empowering businesses with world-class solutions

MSC Malaysia is all about adding values to your business. We help spur growth through innovation and creativity. ICT-enabled by design and benchmarking world-class standards, MSC Malaysia solutions can help you focus and specialise on your core competencies and hone your competitive edge. You'll grasp the importance of knowledge talent and infrastructure - and ultimately optimise them to achieve your business excellence. This is where we come in. MSC Malaysia-Status companies have an impressive repertoire of solutions for you to choose from. So get connected with MSC Malaysia.

	We can have our pick. Why should we choose msc malaysia solutions?
	Because MSC Malaysia is more than just a world-class solutions provider. We're target-specific and non-technology focused, so we can match each ICT need with its own unique solutions. We are attentive to market demands. We produce creative and strategic solutions that cater to all ICT sectors and all ICT clusters. Today MSC, MSC Malaysia solutions empower businesses with the edge to grow.
	We provide solutions for:-
	- Application Software - Creative Multimedia Content - Mobile Platform - Mobility Embedded Software & Hardware (MESH) - Offshoring - Security
	Some of the more well known solution that has been conceptualised by MSC Malaysia are as follows:-
	Electronic Government  Enhancing Government Service Delivery MyKad OBJECTIVE:  Improving Governance, Transparency and Government Service Deliveries Mykad Smart School OBJECTIVE:  Quality Education Smart School Telehealth OBJECTIVE:  Better Healthcare Delivery Telehealth

MSC Malaysia Capability Development Programme

	In an increasingly demanding, competitive and sophisticated global market, MSC Malaysia Capability Development Programme (CDP) is designed to help local ICT organisations to maximise their potentials by adopting global good practices and process improvements. CDP introduces a systematic approach in the delivery of products and services and prepares companies into the next phase of growth. CDP's programmes to empower local companies are aimed at enabling them to focus on their core competency and hone their competitive edge. This is in line with the MSC Malaysia initiatives in catalysing wealth creation for the nation.  At present there are 11 organisational development programmes offered together with a new initiative for individual capability development launched early this year called the “Get IT Certified” campaign. This initiative focuses on improving the skills of ICT professionals in Malaysia in delivering world-class services. CDP not only assists companies and individuals in achieving these certifications more cost-effectively (nearly 50% cost reduction) but it also enables additional benefits from monthly dialogues, seminars, clinics and workshops developed to gear the MSC Malaysia status companies to achieve certifications that would ensure business continuity.
	For more information about MSC Malaysia Capability Development Programme as well as its latest happenings and events, kindly click here.
	CDP Capability Maturity Model Integration (CDP CMMI) CDP Project Management CDP Software Testing CDP Six Sigma CDP Information Security Management System (CDP ISMS) CDP Information Technology Service Management (CDP ITSM) CDP Quality Management System (CDP QMS) CDP Showcase CDP Professional Development (CDP PD) CDP Project Management Professionals @ Work Introduction Project Management is crucial to an organisation in achieving strategic objectives. It is recognised that successfully managed projects will increase productivity, bring return of investments (ROI), increase profits and improve customer services. Training your project managers to succeed often involves teaching them the best knowledge for their trade. If you're looking to improve the capabilities of your project managers with tools like the project management best strategies, techniques and processes, you should take a look at the CDP Project Management. CDP Project Management is a specially designed programme model aimed to assist MSC Malaysia Status Companies in getting their project managers professional equipped through various arrays of project management related awareness dialogues, certification programmes and workshops for continuous education purposes. Project Management Certification Currently, the following certifications are supported under CDP Project Management: Credentials by the Project Management Institute (PMI®) a) Certified Associate in Project Management (CAPM ®) Credential b) Project Management Professionals c) (For more information, go to http://www.pmi.org) Others: a) PRINCE2 Foundation b) PRINCE2 Practitioners c) (For more information, go to www.prince2.com) Applicable for employees of MSC Malaysia Status only, applications and incentive disbursement are conducted through the CDP Professional Development. Benefits With better training comes better quality. Participating in the activities under the CDP Project Management will improve the delivery capability of your project managers and expedite professional advancement. You gain quality improvement and risk reduction within the company in achieving strategic objectives and goals. It also provides the necessary skills for project managers to enable them to train other employees to contribute towards your company business goals. In the end, successfully managed projects will increase your profits, improve customer services and contribute toward overall global competitiveness and prestige. Programme Objectives a) Assist MSC Malaysia Status Companies in adopting project management best practices as a tool to increase service delivery capabilities b) Help increase MSC Malaysia Status Companies' competitiveness by enhancing their project management skills c) Encourage local ICT professionals to adopt related project management certifications as part of individual capability development

The 2008 Global Services 100 Companies

Meet the 100 best global service provider companies that made it to the Global Services 100 list in 2008

SOURCING THE PROVIDERS: METHODOLOGY   Hundreds of global IT and BPO service providers were invited to participate in this year’s Global Services 100 survey, and the response this year was the best in the history of the survey. Service providers from 17 countries, with delivery centers across 31 countries, comprised the list of participants. Functionally, these providers cover a range of services across IT and BPO, including IT application services, infrastructure, FAO, HRO and contact centers.   The top 100 list and the ranks in the 10 categories are based on a scientific methodology, starting with the responses being clubbed under four broad buckets: Size (revenue, employee strength, geographies covered, etc.), customers (customer base, testimonials and references, average contract size, etc.), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered, etc.) and others (attrition, training, etc.).   A weighted scoring scheme was used to rate each question. For the category lists, weights were assigned to address specific strengths and capabilities.   The scoring scheme was designed by a panel from Global Services’ and neoIT’s practice experts. Care was taken to ensure that all service providers (global, niche or regional) were given a level playing field. For a revenue-based question, for example, if the scoring scheme gave weight to higher revenue, small or niche companies pared this disadvantage by scoring high on better growth rates.   At each stage, the Global Services and neoIT experts validated the data presented. During this exercise, we found that some companies that would otherwise have gotten a high ranking did not make it to the category lists because they had sent incomplete information. Wipro, for example, is one company that would have certainly qualified in the “Top 10 IT Services” and the “Top 10 Infrastructure Services” providers list, but did not only because it did not complete the survey. Moreover, companies such as Accenture and Cognizant did not even figure in the top 100 list because they did not participate in the survey.       2008 Global Services 100 Companies: Company CEO URL 24/7 Customer P.V. Kannan www.247customer.com Aditi Technologies Pradeep Singh www.aditi.com Affiliated Computer Services Lynn Blodgett  www.acs-inc.com AppLabs Sashi Reddi www.applabs.com Augmentum Leonard Liu  www.augmentum.com Auriga Alexis Sukharev  www.auriga.com Aztecsoft Samir Bodas  www.aztecsoft.com Beyondsoft Group  Ben Wang  www.beyondsoft.com Birlasoft Kamal Manasharamani  www.birlasoft.com Cambridge Solutions Christopher A. Sinclair www.cambridgeworldwide.com Capgemini Paul Hermelin www.capgemini.com CGI Group     Michael E. Roach www.cgi.com Compass BPO  Devesh Nayel  www.compass-bpo.com CompuPacific International    Michael Liu www.compupacific.com Computer Sciences Corporation Michael W. Laphen  www.csc.com CPM Braxis Braxis Jair Ribeiro www.cpmbraxis.com DarwinSuzsoft (Dextrys) Brian T. Keane  www.darwinsuzsoft.com DataArt Michael Zaitsev  www.dataart.com DBA  Danilo Meth and Paulo Velloso  www.dba.com.br e4e Somshankar Das www.e4e.com ea Consulting Asia Pacific Chin King Wong www.eacap.com EDS Ronald A. Rittenmeyer www.eds.com EPAM Systems Arkadiy Dobkin www.epam.com eTelecare Global Solutions   John Harris www.etelecare.com Exigen Services  Alec Miloslavsky  www.exigenservices.com EXL Service Vikram Talwar  www.exlservice.com First Consulting Group Larry Ferguson www.fcg.com Firstsource Solutions  Ananda Mukerji  www.firstsource.com Freeborders Jean Cholka  www.freeborders.com GeBBS Technologies Nitin Thakor  www.gebbssolutions.com Genpact Pramod Bhasin  www.genpact.com GlobalLogic Peter Harrison www.globallogic.com Globant Martín Migoya  www.globant.com Globerian Naveen Trehan  www.globerian.com Grupo ASSA Roberto Wagmaister www.grupoassa.com HCL Technologies Vineet Nayar www.hcltech.com Headstrong Arjun Malhotra  www.headstrong.com Hildebrando Services   Diego Zavala  www.hildebrando.com.mx HOV Services (formerly LASON) Ronald Congburn www.hovservices.com HTC Global Services  Madhava Reddy  www.htcinc.com HTMT Global Solutions  Partha De Sarkar  www.hindujatmt.com IBA Group Sergei Levteev  www.iba-it-group.com IBM Samuel J. Palmisano  www.ibm.com ICT Group  John J. Brennan  www.ictgroup.com iGATE Global Solutions Phaneesh Murthy www.igate.com Indecomm Global Services  Naresh Ponnapa  www.indecommglobal.com Infosys Technologies  S. Gopalakrishnan  www.infosys.com ITC Infotech   Sanjiv Puri www.itcinfotech.com Kompakar  Dr. Ahmad Fikri Hussein www.kompakar.com KPIT Cummins Kishor Patil www.kpitcummins.com LogicaCMG Andy Green  www.logicacmg.com Longtop  Eric Liang www.longtopinternational.com Luxoft Dmitry A. Loschinin  www.luxoft.com Macadamian Technologies Frédéric Boulanger www.macadamian.com Mastek Sudhakar Ram www.mastek.com Mera Networks Marc Granic www.meranetworks.com Microland Pradeep Kar www.microland.com MindTree Consulting  Ashok Soota www.mindtree.com Nagarro  Vikas Sehgal  www.nagarro.com NCO Group   Mike Barrist www.ncogroup.com Neoris Claudio Muruzabal www.neoris.com Ness Technologies Sachi Gerlitz www.ness.com Neusoft Group  Dr. Liu Jiren www.neusoft.com NIIT Technologies Arvind Thakur www.niit-tech.com Ocwen Financial Corporation William Erbey  www.ocwenbusiness.com Omnitech InfoSolutions Atul Hemani  www.omnitechindia.com Outsource Partners International Clarence T. Schmitz  www.opiglobal.com Patni Computers    N.K. Patni www.patni.com Perot Systems Peter Atlabef www.perotsystems.com Polaris Software Lab Arun Jain www.polaris-america.com Politec HÉlio Santos Oliveira www.politec.com PremierBPO Mark Briggs www.premierbpo.com QuEST Ajit A. Prabhu www.quest-global.com Reksoft Alexander Egorov  www.reksoft.com Sapient Alan Herrick  www.sapient.com Satyam Computer Services  Ramalinga Raju  www.satyam.com Scicom Leo Ariyanayakam  www.scicom-intl.com SECOVA eSERVICES   Venkat Tadanki  www.secova.com Sierra Atlantic  Raju Reddy www.SierraAtlantic.com Sitel  David Garner  www.sitel.com SoftServe Taras Kytsmey www.softservecom.com Softtek  Blanca Trevino  www.softtek.com SPI Technologies  Peter D. Maquera   www.spi-bpo.com Stream Toni Portmann  www.stream.com Sutherland Global Services  Dilip R. Vellodi www.suth.com Symphony Services Gordon Brooks www.symphonyservices.com Syntel Bharat Desai  www.syntelinc.com Tata Consultancy Services S. Ramadorai www.tcs.com Tech Mahindra   Vineet Nayyar www.techmahindra.com Teledirect Laurent Junique  www.teledirect.com.sg TELUS International  Eng Boon Lau  www.TELUSInternational.com Unisys Joseph W. McGrath www.unisys.com Vantage Point Consulting Rahim Osman  www.vpcasia.com Vanceinfo Technologies Chris Chen  www.vanceinfo.com vCustomer Sanjay Kumar www.vcustomer.com Vengroff, Williams & Associates Mark Vengroff  www.vwainc.com Virtusa Kris Canekeratne  www.virtusa.com Wipro Technologies Azim H. Premji www.wipro.com WNS Neeraj Bhargava www.wnsgs.com Zensar Technologies Ganesh Natarajan www.zensar.com   Note: Some companies such as Accenture and Cognizant would have made it to theGlobal Services 100  list, but they did not respond to our survey; Global Services and neoIT 2008 Global Services 100 Study   *Depicted from Global Services