Outsourcing Leaders to Discuss Asia’s Role in the New Global Economy at The 2009 Asia-Pacific Outsourcing Summit in Malaysia

IAOP, PIKOM’s Outsourcing Malaysia and Malaysia Economic Development Group Join to Produce Premier International Outsourcing Conference 

POUGHKEEPSIE, N. Y., Jan.13, 2009 – With Asia at the center of the new global economy, business leaders from around the world will come together to discuss the future role of outsourcing in and to the region at The 2009 Asia-Pacific Outsourcing Summit in Malaysia.

Themed “Outsourcing 2009: Asia’s Role in the New Global Economy,” the event will be held May 12-13, 2009 at the Kuala Lumpur Convention Center. Produced by the International Association of Outsourcing Professionals (IAOP)^™ in association with Outsourcing Malaysia, it is part of the world-renowned Outsourcing World Summit^® Conference Series.

Outsourcing Malaysia is a special interest group of The National ICT Association of Malaysia (PIKOM) and of theMultimedia Development Corp. (MDeC), the Malaysia government’s leading economic development organization and head of IAOP’s Malaysia chapter. 

The conference will emphasize outsourcing’s emergence as a global business practice and profession; how exceptional results demand exceptional execution; the critical connection between cultural ties and global sourcing decisions; and how the most successful firms simultaneously think globally, but act locally.  

“Asia’s role in the global outsourcing marketplace will be pivotal moving forward, despite the economic downturn, which is why it is so important for any global company to understand how outsourcing is changing and evolving in the region,” said IAOP Chairman Michael Corbett. 

“The Asia-Pacific Outsourcing Summit will act as a catalyst for the outsourcing industry in the region,” said David Wong, Chairman of PIKOM and Outsourcing Malaysia. “In Malaysia, the shared services and outsourcing sector is rapidly growing at twice the global rate of 15 percent, with still untapped potential for further growth.”

About PIKOM

PIKOM, The National ICT Association of Malaysia, is the association representing the information and communications technology (ICT) industry. Its membership currently stands at over1000 companies involved in a whole spectrum of ICT products and services, commanding 80 percent of the ICT business in Malaysia.

About IAOP in Asia

Through its Asian-Pacific Advisory Board, active and growing chapters, and increasing membership base, IAOP provides a wide range of services and programs to meet outsourcing professionals’ needs in the fast-growing Asian-Pacific region.

 

Among its comprehensive offerings for outsourcing customers, providers, advisors and students in the Asian-Pacific region are the world-renowned Outsourcing World Summit^® Conference Series and Outsourcing Leadership events; Certified Outsourcing Professional (COP)^™ training programs; and the Global Outsourcing 100^™, which ranks Asian outsourcing service providers among the world’s best and fastest growing.

About IAOP

The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit www.outsourcingprofessional.org.

http://outsourcingprofessional.org/content/23/196/1784/

Asia's Outsourcing Growth Focus of IT Summit in Malaysia; IAOP Chief to Speak about Region's Talent

Source: India PRwire

Asia’s growing role as a destination for global outsourcing talent will be the focus of presentations by the International Association of Outsourcing Professionals at the 16th World Congress on Information Technology (WCIT 2008) in Malaysia next week.

“From transaction processing through the most sophisticated analytics and research, global corporations are increasingly turning to Asia to find the talent they need to succeed, making Asia the centerpiece of a global business restructuring as profound as any in our history,” said IAOP Chairman Michael Corbett.

Corbett will participate in a panel discussion on “Asia – The Destination of Choice for Shared Services & Outsourcing” on May 20 during the sold out premier global event onICT

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Other panelists include Som Mittal, president, Nasscom; David Wong, chairman, PIKOM and Outsourcing Malaysia, and Group CEO, SNT Global; Dato’ Narayanan Kanan, senior vice president, Multimedia Development Corporation (MDeC); and other executives actively involved in outsourcing and shared services in the region.

Hosted by Outsourcing Malaysia, WCIT will be held May 18-22 in Kuala Lumpur. The showcase event of the World Information Technology and Services Alliance (WITSA) is held biennially.

IAOP’s Corbett also has been invited to meet exclusively with a select group of about 50 IT and communications technology senior executives from Malaysia to share his personal experience in the outsourcing industry.

“Malaysia has the opportunity to uniquely position itself as a destination of choice for outsourcing separate from China and India,” he said. “Meeting standards and gaining professional certification will be important for providers to ensure consistent high-quality results.”

Corbett also spoke about Malaysia’s emergence as an outsourcing hub this fall at a panel discussion in New York during a visit by a delegation from Malaysia’s Multimedia Development Corp. (MDeC).

IAOP’s newly formed Malaysia Chapter, MDeC and Outsourcing Malaysia have formed strong ties to advance outsourcing here. To signify the partnership, Corbett will join in a signing ceremony next week with Dato’ Badlisham Ghazali, chief executive, MDeC. The honorable Prime Minister of Malaysia, YAB Dato’ Seri Abdullah Ahmad Badawi, will witness the ceremony.

IAOP has established an Asian advisory board and formed new chapters to meet the growing needs of outsourcing professionals in the region. The association has more than 5,000 members in Asia and chapters in Malaysia, Australia, East China, Beijing, Hong Kong and the Philippines.

http://newscentre.msc.com.my/articles/417/1/Asias-Outsourcing-Growth-Focus-of-IT-Summit-in-Malaysia-IAOP-Chief-to-Speak-about-Regions-Talent/Page1.html

Malaysia to host global outsourcing forum, says IAOP

Outsourcing leaders will discuss Asia’s role in the new economyBy AvantiKumar
06 Mar 2009

KUALA LUMPUR, 6 MARCH 2009 – Malaysia is to host a summit conference for the outsourcing industry in May, says the International Association of Outsourcing Professionals (IAOP).

Speaking in Kuala Lumpur, US-based IAOP chairman Michael F. Corbett says that the Asia Pacific Outsourcing Summit, which will be held at the Kuala Lumpur Convention Centre, 12 -13 May, 2009, would also include additional activities from week commencing 10 Sunday May. “We expect to attract more than 500 top-level industry outsourcing professionals—as the main delegation—to discuss Asia’s role in the new economy.

The US-based International Association of Outsourcing Professionals (IAOP), with 41,000 corporate, professional, and associate members worldwide, aims to help transform the world of business through outsourcing. Client-side members are, on average, responsible for US$60 million per year of outsourcing spending with some overseeing outsourcing programmes in the billions of dollars.

Outsourcing in Malaysia still bright

Malaysian ICT association (PIKOM) chairman David Wong Nan Fay says there is strong support for the outsourcing industry from government agency, MDeC. "In addition, the outsourcing industry in Malaysia is still looking at positive growth of 15-20 per cent, even during the downturn, in comparison to overall ICT growth of about 5 per cent. The outsourcing sector is still hiring. Government stimulus has mentioned re-skilling of graduates to ICT."

Wong said that outsourcing remained one of the most promising sectors. “There is no talk of retrenchments in this sector and the ministry of human resources is allocating funds for retraining and re-skilling of fresh graduates and unemployed people for business process outsourcers. By 2012, there are expected to be 300,000 nationwide outsourcing jobs in Malaysia.”

IAOP global survey

IAOP’s Corbett said that it surveyed its 41,000 customer and associate members around the world. "We asked our members how the global economy is affecting their decisions. About two-thirds said the downturn was affecting them. Ten per cent said the turmoil was actually helping their business."

"In US, the economy shrank by one per cent in the final quarter of 2008,” he said. “I understand the economy in Malaysia is still growing. The survey showed that members should be pushing down on volumes and pricing by as much as 15 per cent in some cases but there would be overall growth in the size of the business undertaken."

"The other point is that the real issue is that of the lack of certainty," he said. "In previous downturns, reasonable revenue forecasts, within one to two percent, were possible."

Asia Pacific’s role in outsourcing

IAOP Malaysian Chapter chairman and Outsourcing Malaysia (OM) marketing and branding head, Bobby Varanasi said Malaysia is in the top ten outsourcing provider nations. “However, this year would bring to the table a lot of challenges during the economic downturn. During the summit we would be looking at promoting outsourcing as a profession.”

“The objective of the forthcoming three-day event in May is to understand what is happening in outsourcing in Asia. In addition, how emerging nations need to understand the evolving global dynamics of this market.”

http://www.mis-asia.com/news/articles/malaysia-to-host-global-outsourcing-forum,-says-iaop

IAOP’s Certified Outsourcing ProfessionalTM (COP) Program

The Certified Outsourcing Professional (COP) designation distinguishes individuals as leaders in the field of outsourcing. It powerfully demonstrates that they possess the experience and knowledge required to design, implement, and manage outsourcing initiatives that have a high probability of achieving an organization’s intended outcomes.

This professional designation, which focuses on the management process of outsourcing itself, is equally valuable to individuals working as customers, providers, or advisors. It promotes an environment where all of the parties to an outsourcing business relationship have a common and shared professional knowledge, approach, and commitment to mutual success.

To become a Certified Outsourcing Professional (COP) applicants must demonstrate their professional capabilities through a combination of:
Ø Comprehensive Work Experience in the field of outsourcing as demonstrated by their actual accomplishments on one or more projects for one or more organizations
Ø Knowledge and Education through successful completion of the COP Master Class, and/or by holding a relevant post-graduate degree and by passing the COP Examination.

Applications are completed online and are reviewed and scored by the Certification Committee. All applicants are encouraged to attend a Certified Outsourcing Professional (COP) Preparation Class to accelerate their process toward certification.

Benefits of Certification

Organizations that work with Certified Outsourcing Professionals (COP) can expect better, more consistent results specifically because these professionals have demonstrated – against an independently developed set of industry-wide standards – their experience and knowledge.

Certified Outsourcing Professionals (COP) can command greater professional recognition and compensation. Studies in other fields have found a 20%+ salary differential for certified professionals and 79 percent of executives recruiters believe that certified professionals are better-qualified candidates.