If it’s non-core to you, it’s probably core to us, which is why we have a number of business outsourcing opportunities available to you. We’ve built expertise across the spectrum of common operational processes used in typical services and organisations, including:
- Customer services
- Back office processes
- Provision of human resources
- Information and communication technology
- Property consultancy
- Finance and treasury services.
Alongside this we have expertise and resources covering the key elements of successful business outsourcing:
- Service and business process solution architecture and transformation
- Service and employee transfer and integration
- Change management consultancy and ongoing management disciplines
- Service management and delivery
- Continuous service improvement and innovation
By combining our business outsourcing services with our specific skills across the service spectrum, we can provide valuable, tailored support to our clients.
Flexibility and choice are paramount. Clients can select end-to-end business outsourcing solutions or outsource one or more specific areas to us. They can also benefit from innovative service agreements and flexible service models using our extensive, interconnected onshore, near-shore and offshore business outsourcing centre infrastructure.
- Capita
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