OUTSOURCING MALAYSIA (OM)

Outsourcing Malaysia (OM) is an initiative of the outsourcing industry and a chapter of PIKOM. With the support from its institutional partners i.e. the Multimedia Development Corporation (MDeC) and the Malaysia Debt Ventures (MDV), and senior leaders from the global services industry; this outsourcing consortium aims to promote the capabilities and competencies of the Malaysian outsourcing industry.

OM Mission Statement
The mission of OM is “to promote and develop Malaysia’s outsourcing services industry as a global hub for high-value sourcing activities”.

OM Prime Objective
The prime objective of this organization is to enhance global visibility of Malaysian service provider capabilities to the global buyers. OM shall focus on enabling both buyers and providers of services to work together on addressing service needs, within the aegis of global best-practices and competencies.

For Global Buyers
Single point of contact for reaching out to Malaysian outsourcing providers.
Access to a wide variety of provider capabilities across IT, BPO, Infrastructure Management, Disaster Recovery, Contact Centers, Product Development and R&D including enabling global best practices adoption in Malaysia.

For Outsourcing Providers
Incorporating global visibility to outsourcing provider capabilities in Malaysia.
Enabling faster adoption of global best practices & enhancing competitiveness.
Provide competitive, capable & sustainable services across a broad spectrum of industry segments.

Enable policy development aimed at enhancing attractiveness to Malaysian competencies.

Providing support to development of education & skills alongside MDeC’s initiatives to sustain resource demands.

For Governments
Provide a direct conduit for the government - both Federal and state - to the industry.

Provide direct conduit and access to various government-linked companies and specific agencies like MDeC, MDV, MIDA, MATRADE et al.

For Institutes of Higher Learning & Talent Development Agencies
Providing support to development of education & skills alongside MDeC’s initiatives to sustain resource demands.

Providing inputs on trends, challenges and learning opportunities for graduating students so as to prepare them for the dynamic demands this industry places on creating global professionals.

For more details, see: http://www.outsourcingmalaysia.org.my